Cookie policy

Latest update: January 01, 2024.


We are,  Virtual Assets Operator UAB a private limited liability company organized  and existing under the laws of the Republic of Lithuania, with registered office at Verkiu st. 25B 61, LT – 08223, Vilnius, Lithuania, registration number 305946609. 


This Cookie Policy explains what cookies are and how they are used in using and navigating our website, and services or products offered by the Company via the website or mobile app (collectively, Services). We use cookies for our Services to distinguish each user of the Services (You/Your). This helps us to provide you with good experience when browsing and using the Services and allows us to improve the Services. 


We can place cookies and other similar technology on your device, including mobile device, in accordance with your preferences set on our cookie setting centre. Depending on your settings in our cookie consent manager on your device, the following information may be collected through cookies or similar technology: your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier and your location information(to the extent permissible under applicable law).Every time you visit our website, you will be prompted to accept, reject cookies, or tailor your selection.



What is a cookie?

Cookies are small text files that are placed into user’s device when you visit a website, downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device. Cookies store information about the user’s visit, which may include content viewed, language preference, time and duration of each visit, and advertisement accessed. Any reference to a “cookie” means the software or technology that can collect, transmit, or recognise information about your visits to our website. 


Cookies are a useful mechanism that does a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can help to ensure that the advertisements you see online are more relevant to you and your interests and enable us to identify your preferences. There are a different set of cookies, and we will explain that later in this document.



What kind of cookies do we use?

We may use information collected from our cookies to identify user behaviour and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions.


In other cases, we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual.


Some cookies, web beacons and other tracking and storage technologies that we use are from third party companies (third party cookies) to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services and target ads.


We may use the following cookies:


Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.


Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.


Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).


Targeting/Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


Google Analytics Please note that the Services use analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Services are used. This, in turn, enables us to improve our website and the services/products offered through it. You can learn more about how Google Analytics works and the information it allows us to collect and analyse




You may at any time disable collection of your data by Google Analytics, as described




You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie TitlePurpose and Type Duration
Strictly necessary cookiesIt’s used to keep you logged in.120 minutes
Functionality cookiesThis is used to recognize you when you return to our website. We are using Intercom which keeps track of your previous queries.7 days (from each log in)


We use first-party cookies. Third parties may also use third-party cookies in the Services over which we have no control. Third-party cookies may be used when our website incorporates elements from other websites or when the browser or other software fetches elements from other websites. If you want to learn more about how third parties use your data via third-party cookies, please read the privacy statements provided on their websites. These third-party cookies are likely to be analytical/performance cookies or targeting cookies.



Consent to our use of cookies 


Cookies are saved on your device, after you have been notified and have consented to them, except where strictly necessary or functional cookies are used – in that case no explicit consent is required. 


By clicking accept to the use of any cookies at the message that pops up on your screen asking you to accept, customise, or reject cookies, as may be available for the relevant category of cookies, you are agreeing to our placing cookies on your browser or the hard drive of your computer or your mobile device or your tablet or any other device from which you access our website. 


You can set your browser to refuse all or some browser cookies at any time and withdraw your consent at any time, or to alert you when websites set or access cookies, by selecting the appropriate settings on your browser (see more information below). 


If you disable or refuse the use of cookies on our website, at any time, please note that some parts of our website may become inaccessible or not function properly. To find out more about cookies, including how to manage and delete them, you may visit



How to delete and disable our cookies any time 

You disable and/or refuse cookies by rejecting their use when a relevant message pops up or by activating the setting on your browser that allows you to refuse the setting of all or some cookies. 


However, if you block all (including essential cookies) you may not be able to access all or parts of our website.



Change cookie settings

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand how to change your cookie settings, use the “help” option in your internet browser or visit the relevant pages on cookie settings in Internet Explorer, Firefox, Chrome or Safari.



Changes to this Policy

We may make changes to this Cookie Policy from time to time. We will update this Cookie Policy from time to time to reflect any changes to our website. We may also make changes as required to comply with changes in applicable law or regulatory requirements or where we change the cookies we use or how we use cookies. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this policy periodically to be informed of how our website uses cookies.


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