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EU Documentation & Compliance

BANKTO maintains comprehensive documentation to ensure compliance with European Union regulations, including GDPR, PSD2, MiFID II, and AMLD5. All documentation is available below.

Regulatory Framework

BANKTO operates in compliance with the following key EU regulations:

GDPR (General Data Protection Regulation)

Comprehensive data protection framework governing the collection, processing, and storage of personal data of EU residents.

PSD2 (Payment Services Directive 2)

Regulation establishing requirements for payment service providers, including strong customer authentication and open banking.

MiFID II (Markets in Financial Instruments Directive II)

Directive regulating investment services, including conduct of business rules and investor protection requirements.

AMLD5 (Fifth Anti-Money Laundering Directive)

Directive strengthening AML/CTF requirements, including beneficial ownership transparency and crypto asset regulation.

Key Compliance Areas

Data Protection & Privacy

BANKTO implements comprehensive data protection measures in compliance with GDPR, including lawful basis for processing, data subject rights, data protection impact assessments, and data processor agreements. All personal data of EU residents is processed with explicit consent and maintained with appropriate security safeguards.

Payment Services & Strong Customer Authentication

BANKTO's payment services comply with PSD2 requirements, including Strong Customer Authentication (SCA) for payment transactions, open banking connectivity, and payment initiation service provider (PISP) integration. All payment services are provided with appropriate consumer protections and dispute resolution mechanisms.

Investment Services & Conduct of Business

BANKTO's investment services comply with MiFID II conduct of business rules, including suitability assessments, best execution obligations, and investor categorization. All investment services are provided with appropriate risk disclosures and investor protection measures.

Anti-Money Laundering & Sanctions

BANKTO maintains comprehensive AML/CTF compliance procedures in accordance with AMLD5, including customer due diligence, beneficial ownership verification, transaction monitoring, and sanctions screening against EU, OFAC, and UN sanctions lists.

Consumer Rights & Dispute Resolution

BANKTO provides EU consumers with comprehensive rights including access to complaints procedures, alternative dispute resolution (ADR), and access to ombudsman services. All consumer disputes are handled in accordance with EU consumer protection regulations.

Documentation Library

GDPR Privacy Notice

Comprehensive privacy notice compliant with EU General Data Protection Regulation (GDPR)

Data ProtectionJanuary 2026

Terms of Use - EU Version

Terms of Use adapted for EU regulatory requirements and consumer protection laws

LegalJanuary 2026

PSD2 Payment Services Directive Compliance

Documentation of compliance with EU Payment Services Directive 2 (PSD2) requirements

PaymentsJanuary 2026

MiFID II Investment Services Compliance

Markets in Financial Instruments Directive II (MiFID II) compliance documentation

Investment ServicesJanuary 2026

AMLD5 Anti-Money Laundering Compliance

Fifth Anti-Money Laundering Directive (AMLD5) compliance framework and procedures

ComplianceJanuary 2026

Data Processing Agreement (DPA)

Standard Data Processing Agreement for GDPR compliance with data processors

Data ProtectionJanuary 2026

Cookie Policy - EU Compliant

EU-compliant cookie policy with consent management and transparency

Data ProtectionJanuary 2026

Right to Erasure Procedures

Procedures for exercising GDPR Article 17 right to erasure (right to be forgotten)

Data ProtectionJanuary 2026

Your Data Subject Rights

As a resident of the European Union, you have the following rights under GDPR:

Right of Access

Request a copy of your personal data held by BANKTO

Right to Rectification

Request correction of inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data (right to be forgotten)

Right to Data Portability

Request your data in a structured, portable format

Right to Object

Object to processing of your personal data

Right to Restrict Processing

Request restriction of processing of your data

Contact Information

Data Protection Officer

For data protection inquiries and to exercise your GDPR rights:

Email: [email protected]

Compliance Officer

For regulatory compliance and AML/CTF inquiries:

Email: [email protected]

Supervisory Authorities

If you have concerns about BANKTO's compliance with EU regulations, you may lodge a complaint with your local data protection authority or financial regulator.

Compliance Commitment

BANKTO is committed to maintaining the highest standards of compliance with European Union regulations. We conduct regular compliance audits, maintain comprehensive documentation, and provide transparency to our users regarding how their data is processed and how our services comply with applicable regulations. Our compliance framework is continuously updated to reflect changes in regulatory requirements and industry best practices.

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